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Are your Customers Happy? How to Increase Customer Satisfaction in your Business (Part II)

Jul 21, 2021
 

In our last post, we talked about the most efficient and commonly used methods to measure customer satisfaction in your business.

Measuring the satisfaction of your customers is a key factor for the successful run of your company, and it is widely considered a firmly anchored principle in the corporate world. In fact, companies that have been thriving over the last couple of decades, have set...

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Are your Customers Happy? How to Measure Customer Satisfaction in your Business (Part I)

Jul 01, 2021

One of many key requirements keeping your company profitable is satisfied, repeat customers who spread the word about your business.

It is no secret that some of the world's most successful and trusted brands – Amazon, Apple, Chick-fil-A, Hilton – are known for their “customer-obsessed” approach and put the satisfaction of their customers front and center.

Over 100...

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